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ATTENTION:
PLEASE NOTE WE WILL NO LONGER BE ASSEMBLING ANY FURNITURE FROM TARGET, WE ARE VERY SORRY FOR ANY INCONVENIENCE
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TRUTH ABOUT NATIONAL ASSEMBLY SERVICE!!!
I have been with Impact for 10 months now as a District Trainer and
never have I been treated the way I have been getting treated with this
company until this year.
I normally make good money with Impact
which my hire in was $17.50/hr and was changed to $13.50 in July. My
drive time and mileage reimbursements went from 60 miles and 60 minutes
to 90 and 90 after July and I haven't been paid mileage in 4 months
now. I have lost 20 great technicians due to Impacts new GM and payroll department changes in early July '06.
All my ex-employees are willing to file a class action lawsuit
against the company for fraudulant charges such as not paying there
employees for their drive time and mileage for weeks even months at a
time. When they do finally pay you it's always much later when you lose
everything you owned like myself. I lost my apartment, I can't work
obviously because when you put $400 in gas every week to get to work
and are only paid a commission? Instead of my $17.50 or $13.50/hr,then
it's hard to pay bills
if you only make a $200-$350 check for the work when the company is
making about $30/hour or more off you.The company quit paying me my
overtime pay back in July '06.
I have been watching my company
since I started in as a technician(11-14-2003) and was rushed into a
trainer position within 6 months due to my hard work ethic and
dedication to produce mass quantities of assembled products for them
and then another 6 months passed and I moved up again to Area Trainer
and then a year and 2 months passed and I am in a District position but
have no say so over anything within the company. In the past 4 years my
company has been changing their names left and right to avoid being
tracked by the government for employee unemployment fraud. They keep
employees on their payroll to keep them from being able to draw
unemployment and to make it look like they still have a huge roster of
technicians so their retailers get deceived by thinking they are going
to get great service from my company from 20 or more techs. when there
is only 6 working techs. statewide in Alabama.
The names my company have went under in the past almost 4 years are as follows: Huffy
Service First,(the name changed in 2 months to)Retail Service Pro,(the
name changed in Feb.2004 to)Nasco Services,(changed in 2 months
to)NVS{national vendor
services},(then it changed again in 2 months to)NPS{national product
services},(then it became)IRG{Impact Resource Group}, (now they call it
IMPACT or We're Ready To Assemble).
They are affiliated with
assembling products in over 15 major retailers and over thousands of
different customers homes nationwide. They assemble for Lowe's, Home
Depot, Office Max, Office Depot, Staples, Wal-Mart, Target, K-Mart, Sears, Best Buy, Academy, AAFES, Meyers, Toys R Us,
Kay B Toys, Circuit City, and they do all the In Home or In Office
assemblies for the major furniture companies listed in the above too.
The company has been known to go by other names such as Creative Retail
Services and NASCO.
If you decide to go to work for this
company then please give this a good overlook because I have lost
everything doing this job but when I first started out doing it in 2003
the company was a great company until July of 2006 when a new GM took
over along with a new payroll division. I went from making $1000 a week
to $250 or as low as $60. The company still owes me back pay for
mileage and they haven't paid me going on my third week now. I have all
the information to file a class action lawsuit on the company if a lawyer
is interested in picking up this case. I can count a total of 10
technicians offhand that I could get to back me up on the matter and
another 5-10 I'm sure that I can recall from my documents.
I
have been living in my car with my wife of 7 years marriage and
daughter of 6 years. I lost my apartment due to Impact and I have had
nothing but heartache and hardship ever since the transition from July
2006. My car that they refuse to reimburse you ons mileage and drive
time like they promise has been ran ragged due to all the travel. I
have no one to turn to but you Rip-Off Report and I hope you can truly
help me shed a lawsuit on this very deceitful company. If they treat
their District Trainers like they don't care and the District Manager
is in control of how you get paid
because he enters the information for you to the corporate office but
yet his checks are never messed up then what makes you think they care
about their customers or employees seeing how my postion is equivalent
to the DM of the company because I go around dealing with all the store
retailers we service while he sits behind a desk and grins a grinchy
grin knowing he never has to leave his desk to get his money but you
have to travel around and get mis used and abused to only be taken
advantage of in the long run.
Brian
Huntsville, Alabama
U.S.A.
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Read what our customers have to say.
We recently purchased several pieces of furniture that required assembly for our new Pajama Program Reading Center in NYC. I called the companies that the store recommended and was not impressed. I discovered EZ on Angie's List and called Chris right away. He was responsive, thorough, efficient and since we were a non-profit, willing to match a lower price we had received from someone else. He was on time, did a great job, and was very concerned that everything be safe for the children who will be coming here. He and his co-worker, Sham were professional and knowledgable. We would use them again in a second for any of our "handy" type needs.
Terri Jasen
Genevieve Piturro
Pajama Program
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EZ Furniture Assembly is an invaluable resource. They
are qualified to help you in so many ways. Chris came
to my home for a couple of hours one afternoon and
took care of three vastly different jobs I'd been
putting off: assembling exercise equipment, fixing my
ladder, and helping me move a large TV. I've since
learned of some of the other services EZ offers, like
painting apartments, installing air conditioners,
etc., etc. Imagine having one phone number you can
call to handle all these different tasks! Chris is
punctual and a man of his word. He is determined to
do right by you. I'm sure I'll be having him back.
Thank you, Chris, and best of luck.
Leslie G., Residential Customer
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"We recently bought a tremendously large (floor to ceiling) wall unit that was custom made from a neighbor who was moving out of her apartment. We had no idea how we were going to disassemble it but it was such a bargain we decided there had to be a way. I discovered EZ Furniture Assembly online and sent them an email. The response came promptly and within hours Chris and I spoke by phone. He said he would need to see the piece before working on it. We arranged for him to see it and he gave me a very reasonable estimate and said he could do the job the very next day. When it came time to actually take it apart, it was a huge undertaking and Chris spent a lot of time (more than he anticipated, I'm sure) and effort to do it the right way, concerned about not scratching it, taking it apart piece by piece. It took several hours, but Chris was courteous and such a pleasure to work with. He was even careful to keep the pieces safe for my children before we moved the pieces into storage. Now, we can't wait to move to a bigger place so Chris can come back and work his magic and put it back together again. I would highly recommend EZ, Chris was very professional and knowledgeable and we will definitely be using them again in the future for all our assembly and handyman needs."
Stephanie K.
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EZ Furniture Assembly is a company that knows where they want to be, and what it takes to get there. We are a moving company that services the tri-state. We were contacted by the assembly company in regard to working together. At first we just read the email and saved it not really thinking we would need them. Well, one day we had a job where our customer wanted us to pick-up,deliver, and assemble an entire household of furniture from Ikea. We called the guys we normally do business with, but they said there was no way they could stop all other jobs to help us. So we decided to give EZ Furniture Assembly a call, and it was the best move we ever made. I spoke with Christopher, the owner, and told him what we had to have done and asked if his company could do the work on short notice. He told me to give him an hour to contact his customers to see if he could reschedule some jobs. He called an hour later confirming that he could do the job for us. His team arrived a half hour early and assembled each and every piece of furniture without any problems. We wouldn't think of calling someone else. The quality of their work is top notch. If you need a professional company to do your assembly, then EZ Furniture Assembly is the one to call.
Kerry, "A Man With A Van"
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Hi Christopher,
I just wanted to say thank you again for the work. Everything has
been great since lawrence fixed this up properly!
The previous installer has agreed to refund me the costs I paid to
get this finally taken care of. I realized I didn't keep a copy of
the receipt from your work, is there a chance I can get a second copy?
Thanks again.. it has been a very pleasurable experience working with
your company.
-Mackenzie
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Hello College Bed Lofts,
I just want to say that the bed I ordered is working out perfectly. This is the best thing to use for my space. Thanks so much! Also, I contacted EZ Furniture Assembly to built the loft and I was very happy with the service. I would definitely recommend this company to anyone purchasing a bed from you.
Thanks again! Best, Elizabeth
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Hello Guys,
I Just wanted to send you a short note & card thanking your entire team for making our Grand Opening a success. I know without EZ Furniture Assembly it would have never been nearly as professional. Everyone asked who did our office furniture and we passed out over 200 of your cards. If there is ever anything we can do for you please don't hesitate to call. God Bless!!
Francis Donavin
Furniture for Families